Senior Enterprise Client Director

Permanent employee, Full-time · Espoo, Remote (EU)

Your mission
Are you a seasoned professional ready to make a significant impact in the civil aviation software industry? Do you thrive in dynamic environments where your strategic vision directly supports global business growth and strengthens client relationships? If you are passionate about driving results and navigating complex enterprise landscapes, we invite you to join us at QOCO Systems!

At QOCO Systems, we offer the unique opportunity to work with leading players in the aviation industry as part of an international team. By joining us, you’ll help revolutionize efficiency in the aviation industry and become part of a fast-growing company at the forefront of digital transformation.
Your profile
We are currently seeking a Senior Enterprise Client Director who is responsible for developing and executing sales strategies to drive revenue growth and meet sales targets. This full-time role involves managing a team of customer success managers and overseeing key global accounts, ensuring their success and driving QOCO’s growth globally. In this role you will report directly to the C'levels within QOCO.


Key Responsibilities:

  • Develop and execute account plans that drive revenue growth, customer satisfaction, and long-term client success.
  • Leading an account team, consisting of various customer success managers.
  • Maintain frequent contact with assigned accounts, acting as the main point of contact and trusted advisor for all client needs.
  • Identify new business opportunities within existing accounts and manage the entire sales process from initiation to closing.
  • Manage escalations effectively, collaborating with cross-functional teams to resolve any customer issues promptly and satisfactorily.
  • Meet or exceed assigned quarterly and annual revenue targets, ensuring both personal and team success.

Our Ideal Candidate:

  • Experience in identifying and developing new business opportunities with large enterprises and driving business growth.
  • Proven experience in leading teams of customer success managers and working with global enterprise accounts.
  • Skilled at developing and maintaining relationships with large enterprise customers, ensuring long-term success and satisfaction.
  • Proven ability in managing enterprise sales targets and quotas.
  • Demonstrated experience in developing and executing enterprise sales plans that deliver results.
  • Strong leadership and mentorship abilities, providing guidance to customer success managers and other team members.
  • Exceptional interpersonal, communication, and strategic leadership skills, with the ability to work effectively with C-level stakeholders.

Qualifications:

  • Minimum of 10+ years of experience in enterprise account management, preferably within the SaaS or aviation industry.
  • Fluency in English; additional languages are a plus.
  • Willingness to travel internationally as required.
  • Bachelor's degree in Business, Marketing, Aviation, or a related field.

Why QOCO Systems?

  • Work in a dynamic, inclusive, and fast-growing company.
  • Be part of an innovative team leading digital transformation in aviation.
  • Attractive compensation package with performance-based bonuses.
  • Extensive benefits package.
  • Opportunities for professional growth and development.
If you are a motivated professional with a passion for enterprise accounts, customer success, and aviation technology, we want to hear from you. Apply now to take the next step in your career with QOCO!
For additional questions, feel free to reach out to our Talent Acquisition Specialist, Derk Vlas (derk.vlas@qoco.fi, phone: +358 40 1644 608).

About us

QOCO is a team of professionals with expertise in aviation and software development, with a customer-centric approach in everything we do. Agility is built-in to our way of working, and we always aim to fulfil the customer’s real needs, quickly. On top of this, we are committed to a high level of quality and information security, which is supported by ISO 9001 and ISO 27001 compliant management system certification.

QOCO helps the aviation industry to succeed in the changing world by creating new ways to work, to communicate, and to utilise data. We have been a trusted partner of airlines, MROs, and OEMs for over ten years. Our solutions provide significant improvements to the industry’s complex processes. They enable our customers to achieve more by doing less and to realise time-savings in labour-intensive tasks. We also bring visibility to customers’ operations to support decision-making based on real-time information.

We are looking forward to hearing from you!
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